Zentari Networks Ltd ("Zentari", "we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it. It applies to all visitors to zentarinetworks.com and to customers and prospects who interact with us.
1 Who We Are
Zentari Networks Ltd is a company registered in England and Wales. We are the data controller responsible for the personal data described in this policy.
Company: Zentari Networks Ltd
Country: United Kingdom
Privacy enquiries: privacy@zentarinetworks.com
2 What Data We Collect
We collect the following categories of personal data:
Enquiry & Contact Data
Name, email address, company name, phone number, fleet/deployment size, and the content of messages you send us via our contact form.
Usage & Analytics Data
Pages visited, time spent, referrer source, browser type, device type, and approximate IP-derived location, collected via analytics tools.
Communication Data
Records of emails and other correspondence between you and Zentari, including responses to marketing communications.
Technical Data
IP address, cookie identifiers, session tokens, and similar technical identifiers generated during your visit.
3 How We Use Your Data
We process your personal data for the following purposes, each on the stated lawful basis:
| Purpose | Lawful Basis (UK GDPR) |
|---|---|
| Responding to your enquiry or quote request | Legitimate interests / Pre-contractual steps |
| Providing and managing connectivity services | Performance of a contract |
| Sending product updates and marketing (where opted in) | Consent |
| Improving our website and user experience | Legitimate interests |
| Complying with legal obligations | Legal obligation |
We will never sell your personal data to third parties.
4 Cookies
Our website uses cookies and similar technologies. Cookies help us understand how visitors use our site and improve your experience.
Essential for the website to function. These cannot be disabled.
Help us understand page popularity and visitor journeys. Set only with your consent.
Used to deliver relevant advertisements. Set only with your consent.
5 Data Sharing
We may share your data with trusted third parties in the following limited circumstances:
- Service providers — such as CRM platforms, email delivery services, and cloud hosting providers, acting as data processors under contractual obligations.
- Network operators and roaming partners — to provision and manage SIM connectivity on your behalf.
- Legal and regulatory authorities — where required by law, court order, or regulatory obligation.
- Business successors — in the event of a merger, acquisition, or sale of assets, subject to equivalent data protections.
6 Data Retention
We retain personal data only for as long as necessary for the purposes described above, or as required by law. In general:
- Enquiry and contact data is retained for 2 years from the date of last interaction, unless a customer relationship is established.
- Customer account and billing data is retained for 7 years to comply with HMRC requirements.
- Analytics data is retained in aggregated or anonymised form, with no fixed retention period.
7 Your Rights
Under UK GDPR, you have the following rights in relation to your personal data:
Request a copy of the data we hold about you.
Ask us to correct inaccurate or incomplete data.
Request deletion of your data where we have no lawful reason to retain it.
Ask us to pause processing while a dispute is resolved.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests or for direct marketing.
To exercise any of these rights, contact us at privacy@zentarinetworks.com. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
8 International Transfers
Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place — such as UK adequacy decisions or Standard Contractual Clauses — in accordance with UK GDPR Chapter V.
9 Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this page periodically. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
10 Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please get in touch:
Zentari Networks Ltd, United Kingdom